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BlackBerry® Q10

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New Contributor
Posts: 9
Registered: ‎03-16-2013
My Device: z10
My Carrier: Rogers

Not all contacts displaying in phone section?

Hi,

So I did all the software updates on the Z10 then switched to the Q10 and have the same problem on both.

If i click on the 'contacts' icon, I get all my contacts.

When I go to the call section and click on contacts, I get about 40. The other ones are missing and don't come up when I search for them there.. Why?

Why isn't all my contacts appearing in that section as well?

Please help!

 

Thanks!

 

Forums Advisor III
Posts: 1,474
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: Not all contacts displaying in phone section?

Only contacts that have a phone number in it are displayed. So contacts with just email addresses will not appear.
New Contributor
Posts: 9
Registered: ‎03-16-2013
My Device: z10
My Carrier: Rogers

Re: Not all contacts displaying in phone section?

That's not the case on my phone.

It's only 60 contacts on that and the contact book icon has over 130.

All of my contacts have phone numbers... so they should all appear in both lists...

This makes no sense.. and it was working fine til the last update

Contributor
Posts: 16
Registered: ‎05-26-2013
My Device: Q10 > Z10
My Carrier: AT&T

Re: Not all contacts displaying in phone section?

this is also happening to mine.  only a third of my contacts appear when i hit the phone button.  there is no option under phone settings to fix this.  has anyone found the solution to this problem yet?

#teamblackberry