07-20-2013 04:10 AM
I am using the Blackberry Q10 & am facing a big problem. The mails I delete from the phone get deleted from the Gmail Inbox but not the All Mail.
Because of this, if I'm out of office for a few days & get back, My Outlook downloads all the mails again. Please please find me a solution I am going mad. I recieve 100 mails a day & delete them on the go. Unlike the old Blackberry this doesnt have an option of Delete from Handheld/Server only.
Someone be my saviour!
07-20-2013 05:42 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
I know that it does not contain a solution, but at least it contains a recognition, by BlackBerry, of the problem
Good luck and let us know!