07-31-2013 01:58 AM
kindly need your help regarding this matter.
I already try couple of time with security wipe, and i hope it will be ok, but it does not.
my detail as follows:
08-02-2013 03:29 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you explain more in depth what is happening with the call logs? Are they not populating when you receive a phone call or making a call?
Also what version of BlackBerry 10 are you currently running? Go to Settings>About to find this information.
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
08-02-2013 11:28 AM - edited 08-03-2013 11:23 AM
I am having issues with my call logs.
no history of calling, receiving and miss call
since my present job required me to work on mobile, therefore the call history are important to me.
there are also an issue regarding my contacts from previous BB 9300. it does not appear after i use blackberry link to restore back all data from previous BB
Currently I'm running Software release: 10.1.0.2309. OS version:10.1.0.2342. Build ID: 521955
FYI, i already try every tips that has been given in the forum such as batery pull, restart device and even do the security wipe for a few times, and still does not fix the problem.