07-01-2013 09:52 AM
Hello, I just picked up my new Q10 but I found I had a problem with sms. Practically clicking on the icon sms does not open anything, so I can not see the text content in messages. Can anyone help me?!
07-03-2013 11:16 AM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with accessing SMS messages on your BlackBerry Q10.
Are you able to see you SMS messages when accessing by using the BlackBerry Hub? Has this worked for your previously?
Also - Have you tried reinserting your battery as a test and verified that your software is up to date via System Settings - Software updates?
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