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BlackBerry® Q10

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Posts: 1
Registered: ‎04-24-2014
My Device: Q!0
My Carrier: Verizon

Q!0 - Freezing, Text Messages Stuck, Text Messages not received ,etc.

Since the last IOS update my Q10 is intermittenly freezing, text messages get stuck and "disappear"  when the device unfreezes and sometimes don't come through at all.  Verizon's system shows they are being received and said it is a device issue. 

 

Any suggestions?  Is it possible to uninstall the latest software update (10.2.1.2122).  The issue seems to have incepted with the update.

 

Thank you.