10-07-2013 10:14 AM
I was having an issue with ActiveSync, and random new emails not coming through. But its coming through on all other activesync devices, my playbook and ipad.
I would only notice because it does not show up on my q10.
I have delete the activesync account, and re-add it for all the emails to come through.
Anyone else having this issue?
10-07-2013 12:50 PM
There might be an issue with the Server.
Go to Hub -> Click on More in the bottom right corner -> Settings -> EMail Accounts -> Your Account -> Edit Account -> Advanced -> Scroll down to server address change it to outlook.office365.com
See if this helps
12-12-2013 10:07 AM
Its been 2 Full Months, and no one knows whats going on?
Still having this problem to this day, makes me paranoid, as i miss random emails. i have to double check in Outlook Everyday, whats the point of getting email to my phone if i have to do this?
05-18-2014 06:42 PM
05-19-2014 02:51 AM
We still have the problem. The onyl thing which helped me was to change the connect from the exchange 2010 cas-array to a dedicated exchange server. (now i get all the emails but i don't have the high availability of the array).
05-21-2014 09:39 AM
Yeah its still always randomly missing emails for me as well. I can't go directly to the exchange server, we are behind a pround proxy. its not an Exchange thing, i have an Ipad as well as a Google tablet, they never miss emails like the q10 does. Any information from blackberry??