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BlackBerry® Q10

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Posts: 5
Registered: ‎05-28-2013
My Device: Blackberry Q10
My Carrier: Telekom

Q10 Automatic donwload of picutres

Hi,

 

I have the following problem. I am travveling quite much outside my country. In order to safe Roaming costs. I disabled in the Mail settings  the autmatic picture download. 

 

But it is still downloading the picutres, especially the Mail Singnature (also picutres) from my Partners. I would spen crazy money if I cannot stop this. 

 

Can anybody help me?

 

Thanks

Andreas

New Contributor
Posts: 5
Registered: ‎05-28-2013
My Device: Blackberry Q10
My Carrier: Telekom

Re: Q10 Automatic donwload of picutres

I want to add, that the pictureis in the Mial Signature .... 

Posts: 95,170
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: Q10 Automatic donwload of picutres

I don't know a way to disable that. BlackBerry10 uses HTML email formatting.

Turning off the automatic download of pictures will keep the device from automatically download the pictures to your device or media card memory.



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New Contributor
Posts: 5
Registered: ‎05-28-2013
My Device: Blackberry Q10
My Carrier: Telekom

Re: Q10 Automatic donwload of picutres

Thanks for your reply. But shouldn't it also disable it to show the picture of the Mail Signature? 

 

This really causes hugh traffic.

 

Thanks

Posts: 95,170
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Automatic donwload of picutres

I really don't know the answer to that.

 

So, in a normal email with pictures embedded IN the email, those pictures are not appearing, what do you see, small boxes with a red X in the middle?



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New Contributor
Posts: 5
Registered: ‎05-28-2013
My Device: Blackberry Q10
My Carrier: Telekom

Re: Q10 Automatic donwload of picutres

Thanks .

 

I see the normal picture of the signature. No box, just the normal logo ...

 

(I disabled "automatic download of pictures" in the hub-->mail account--> settings-->actions ... --> disable automatice download of pictures

Posts: 95,170
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Automatic donwload of picutres

I am asking, what do you see in the place of pictures in the email you CANNOT see?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 5
Registered: ‎05-28-2013
My Device: Blackberry Q10
My Carrier: Telekom

Re: Q10 Automatic donwload of picutres

That is the point. I just see the picutures completely.