07-12-2013 03:45 AM
I hope somebody can help me.
My Q10 get hot very quickly and my battery collapse after 4/5hours.
I need to charge it twice a day. I have tried disabling 4G,Bluetooth and NFC. I am not using APS FB, Twitter, Weather, Linkedin and making very few calls. I have the most recent OS installed : 10.1.0.2309.
07-12-2013 04:33 AM
Here's a test.... what happens if you turn off the mobile and wifi for an hour? Does the battery temperature stay cool at the end of the hour?
I've seen mobile and wifi scanning in weak locations cause phones to warm and accelerate battery depletion.
07-12-2013 10:44 AM
Yes, for just an hour or two. The objective is the determine if the problem the battery/heating issue related to poor reception where the phone needs to work harder. This was a problem with a co-worker who had a small carrier with out a building repeater. Once he was outside, his phone work properly. By turning on/off wifi and mobile independently, you isolate the signal problem.
07-12-2013 01:07 PM
07-12-2013 02:03 PM
01-08-2014 03:14 PM - edited 01-08-2014 03:18 PM
i´m a Blackberry fan and chose the Q10 because I wanted to have a "real" keypad. I´ve been using the Q10 since October, and had constantly problems with an overheating (and quickly decaying) battery.
When the problem occurred, Vodafone sent me a new battery. When the problem persisted, they´ve sent me a new phone. The problem still appeared, although it did not happen constantly. By turning the phone off (sometimes by just ripping the battery while the phone is on), the problem would go away, returning from time to time. I couldn´t identify a cause.
In the meantime, my display broke and yesterday I´ve got a new phone. Now guess what ??? The battery is overheating again! I changed the battery against the one from my old one - overheating again !
After the experience above, I believe this is a construction error.
Having said this, now the question: is there a workaround to solve it ???
01-13-2014 01:55 AM
01-13-2014 09:49 AM - edited 01-13-2014 09:50 AM
It is not a matter of battery or software but the device.
I guess there is a number of q10 in the market with this problem. I have solved it returning the Q10 to Vodafone that replaced me with a new one, with no problem of battery drain and/or overheating.
Now the battery last 2 days, and it warms a little bit if I am using, on stanby mode the mobile is cold.
01-17-2014 04:15 AM
I tried returning my Q10 at the retailer but it simply says it because of the network setting, i should be only setting it up on 3g so that battery consumption would not be too fast. Well, can anybody help me on this? I just can't figured out how others would find their Q10 alive up to 10-15hours, mine can't even last for 5 hours.