Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎10-15-2010
My Device: Q10, Z10, Bold 9900
Accepted Solution

Q10 - Black Screen After Using Holster

I Have an issue with the screen on my Q10 going Black after removing it from the Holster (is being holstered correctly).  When this happens i can still see the alt / shift icons in the top right corner and the volume still pulls up along with the power off/ restart screen but every thing else is locked black. 

I havent seen anything else posted mentioning the holster directly but i have determined this is the only time it happens.

Is this something known?

 

New Member
Posts: 2
Registered: ‎05-22-2013
My Device: Q10
My Carrier: Telus

Re: Q10 - Black Screen After Using Holster

I am having the same problem. It is very frustrating and I have to restart the phone to correct the problem. And the restart on BlackBerry devices is no exactly quick. 

New Contributor
Posts: 4
Registered: ‎10-15-2010
My Device: Q10, Z10, Bold 9900

Re: Q10 - Black Screen After Using Holster

Update - I Have not experienced this issue since the software update on May 22nd