07-12-2013 08:10 PM
I just received a Q10 five days ago. It is a corporate activation on BES10. All my Outlook Exchange info has sync'd with the phone (e-mail, contacts, calendar) and, for the most part, the phone works well.
However, when I am in the phone application the Contacts list is empty. If I want call a contact, I have to go to the Contacts application and make the call from there. Also, Caller ID comes up with the number only, not the person's name in the Contacts list. It pretty clear that the Phone App and the Contacts App are not talking to each other.
WhatsApp is also not working properly. Contacts list is blank and I can't start a new chat, even from the Contacts App.
This problem is not unique to me as I have read about quite a few cases of the same on other threads and boards.
Is BlackBerry aware of and working on this problem?
07-12-2013 08:36 PM