Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Highlighted
New Member
Posts: 1
Registered: ‎05-16-2013
My Device: Q10
My Carrier: Rogers

Q10 Incoming Calls go to Voicemail when i am in email

So on my Q10 if I have an email open it seems my calls go to voicemail without ringing, no other time, just then?

 

Ideas?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Q10 Incoming Calls go to Voicemail when i am in email

[ Edited ]

My best guess is to call your carrier or take it to store to see if you can duplicate it.  I don't have a Q10 to look at the settings, but they may be able to quickly resolve it.  Have you tried a battery pull?  Has it always been like that?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________