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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎07-24-2013
My Device: Q10
My Carrier: Batelco

Q10 Missed calls only show as numbers, not contact names

Hi Guys,

 

When I receive a missed call from a saved contact, it only appears on my phone as the contacts number - not name.  This is obviously problematic as I cannot go through my phone book to work out who it was that called me everytime I have a missed call.

 

Does anybody have any ideas?

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Trusted Contributor
Posts: 213
Registered: ‎09-28-2009
My Device: BlackBerry 9370
My Carrier: Verizon

Re: Q10 Missed calls only show as numbers, not contact names

Mine works perfectly, showing the correct name as long as the contact is in my address book. Formatting is critical though. All my contacts are just area code and number: (973) 979-5678 is the format I use. No "+1" before any numbers, etc. 

New Contributor
Posts: 5
Registered: ‎07-13-2013
My Device: q10
My Carrier: Telus

Re: Q10 Missed calls only show as numbers, not contact names

Try deleting your entire call log, my friend had same issue with z10...I had a similar issue with my SMS messages and had to delete them all...do not waste time calling telus and doing a hard wipe etc...they know nothing about the blackberry10