06-24-2013 05:33 AM
Ladies and Gentlemen,
I finally got it.
I was struggling to understand why a company with great devices would lower themselves to copy apple devices.
Now, I understand - they have switched from selling devices to selling support.
that is why we cannot get any real support from the forums, or the service providers - we must contact BBY and pay them for technical advice.
Brillant (not) but shortsighted!