10-31-2013 01:01 PM
I have an executive at my company who upgraded to the Q10. It started to freeze when she went to her calendar. I rebooted the device, checked for software updates and upgraded using the latest available software release. After that upgrade, all of her outlook contacts disappeared. Is there a known issue as some forums tell you to delete social media connector and a few other steps. Is this a known issue....is there a proper process to follow to get this resolved? Thankfully, I'm still using the Bold 9900 and was going to upgrade to the Q10 but it seems that there are a lot of bugs still in the new release.