01-03-2014 11:06 AM
I bought a new Unlocked Q10 from someone off craigslist a day back. It was a brand new phone that was not delivered to the recepient as they refused to pay taxes / duty.
So this was sold to me. I am guessing this device was bought quite a few months back. Anyway so I bought this and I did an upgrade to 10.2 and also performed a backup from my previous Z10's bbb file. After all these updates, the phone felt warm. So I decided to pull off the battery for the night.
When I woke up this morning and put the battery back on, the phone refused to turn on. Not even the LED lights came on. I plugged it into the wall charger, but still there was no response. The phone also does not get detected via USB. (So I cant do a reload software via BB Link).
I just pulled out the battery and connected it to the wall charger and pressed the power button about 10 times. Finally the orange light came on. But as soon as I put the battery, the LED light goes off and the phone feels dead.
Could this be a battery issue? Or since it hasnt been used for a long time, has the internal battery drained out?
Please help me out.
Thanks in Advance.
01-03-2014 02:18 PM
01-03-2014 02:21 PM
And, if you've inserted a SIM card or media card, try removing both for this below:
Leave connected to the known working wall outlet charger with the battery in to charge a few hours.
Leaving the charger connected, remove and reinsert the battery. What happens?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
01-04-2014 04:18 PM
I have left it on charge since 26 hours now. But no signs of life on my Q10. Every 3-4 hours I pull out the battery, but it still stays dead and not even the LED light flashes.
Occasionally when I press the power button about 10 times with the battery oulled out, the orange light comes on. But this does not happen always when I pull out the battery and press the power button.
01-04-2014 04:20 PM
01-04-2014 04:25 PM
01-04-2014 04:26 PM
Most of the stores dont carry the Q10 anymore. I walked into bestbuy, target but could not find anything there..
My other question is.. if the battery is dead. shouldnt the LED light turn on when the charger is plugged in without the battery?
01-04-2014 04:32 PM
06-24-2014 02:04 AM
I have the same problem as you now....Where u able to solve in some way?
I tried also another original battery, but it didn't work at all....same thing: yellow led, but only without battery!!