09-21-2013 08:32 AM
I have just bought a new BB Q10 and I have a regular data plan (same dataplan i allready used for android and iphone).
I noticed i have a Blackberry icon in the top when i'm using wifi, when i'm not using wifi the icon dissapears.
It seems I can't use BB protect and BBM when i'm using the mobile network.
Allthough I can surf the internet without any problems.
I also noticed i don't get facebook or foursquare push messages when i'm on the mobile network (unless i start the facebook/foursquare app).
09-21-2013 11:56 AM
Check with your mobile provicer Telenet and make sure you only have a routine data plan... nothing specific needed.
They might have changed your data plan to a legacy BlackBerry device BIS data plan, which won't work. Just a generic data plan.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-13-2013 10:06 AM - edited 10-13-2013 10:43 AM
I have the same issue with Telenet.
Do you have a solution already?
If it doesn't work I'll make the switch to Proximus. I have already a Q5 on Proximus and everything is working.
Thanks for you answer.