06-24-2013 05:11 PM
thanks for the reply. that is how i fixed it too. I not only disabled the social media connector in outlook 2013, that wasnt enough. I first had to sign-out of my social media accounts, then disable the media connector, and then delete the LinkedIn contacts from Outlook. Otherwise the LinkedIn contacts would re-populate in Outlook and then soon thereafter in my Q10. Now with everything removed, my Q10 contact functionality is normal and quickly syncs my personal contacts from the exchange server. Curiously, my iPad and work Android phone did not have this issue and for some reason only the new Blackberries go haywire because of the social media connector. The iPad and Android just ignore the social media connector contacts altogether. I've spent a lot of time on the phone with the support Advance team and they are aware of this issue... not sure what they intend to do about it though.
07-02-2013 03:34 PM
I jusrt purchased a Q10 and have the same exact problem (I also have hosted exchange from GoDaddy). Hopefully I'm smart enough to grasp your suggested fix.
08-16-2013 11:17 AM
I have enterprise activated device that's having the exact same issue. RIM is telling me that "they are looking into it" and that when they figure out exactly what the problem is it will be added to the next update. I asked what the user should do while "they figure it out" get an iPhone? No response.... I was a RIM fan, i'm starting to change my mind...
10-16-2013 02:10 AM
I am too facing the same problem on my Q10 bought 3 months back. Post my company's BB enterprise activation, my contacts just keep disappearing ...have to reactivate all over again to get them back...thisis happening very frequently for the last 2-3 days. The reactivation is a real time consuming project as it takes a lot of time to sync back the content. My company BB admin guys are at their wits end as I am the only privilaged user facing this issue...wondering whether to approach BB...is this an issue with my instrument?,,,will a OS reinstall help here??
12-02-2013 08:41 PM
Same problem on recently purchased Q10. Contacts is blank - says only "No contacts" even after exchange sync/BB link/manually typing and saving a contact.
12-08-2013 03:55 AM
03-19-2014 03:13 PM
This is an old thread, but I'm experiencing some issues with my new Q10. Yesterday I received a Q10 from my employer and everything looks fine so far, its just a matter of getting used to the new OS.
Whats is botering me is the following: I installed the latest Whatsapp and somehow Whatsapp is not seeing my exchange contacts. It only sees some (7) default contacts on the carrier sim card.
How can I solve this issue...?
03-19-2014 03:14 PM
03-19-2014 03:17 PM