07-23-2013 03:42 PM - edited 07-23-2013 03:44 PM
my emails are showing as read before opening.
the usual yellow mail icon is not there.
anyone else having this problem
any known solutions
07-26-2013 10:01 AM
I have the same problem: emails come in and when initially viewed in the Hub have the "opened" icon (grey, open envelope) as opposed to the "unread" icon (yellow, closed envelope). This causes me big problems as I often miss opening and acting on new emails.
The problem is not 100% consistent. In some instances all emails start off with the grey "read" icon, sometimes all but the latest one are grey, and infrequently more than one are shown with the yellow icon.
...and I bought the BB product because they (used to be) good at handling email!