05-29-2013 06:28 PM
Hi and Welcome to the Community!
I don't know what timeframes will be shown for you, but whatever are shown are all that there are.
05-30-2013 09:31 AM
Thanks for your quick response, howeverm, when I try to access the advanced option in the email settings the option is not there. I am using a pop3 email account, perhaps that is the problem
05-30-2013 09:43 AM
07-11-2014 01:36 PM
I've been trying to do the same thing, but the only options I have in "Sync Timeframe" in Advanced are 1, 3, 7, 14 or 30 days, or "Forever." I have always set my BlackBerries to retain emails for 60 days, so I was surprised just now not to find messages I knew existed but that were just over 30 days old.
I definitely do NOT want to set to "Forever" and I do not want (as I've seen suggested on similar threads) to delete and recreate all of my email accounts -- they were a real pain to set up in the first place. How do I edit my existing settings to ensure that emails are retained on my Q10 for 60 days?
07-11-2014 02:40 PM
07-11-2014 03:07 PM
There has to be a way to do it -- BlackBerries are meant to be tools for serious professionals (or at least they were until OS 10).
07-11-2014 03:50 PM
The only way to do it is if they program it to do so...as the OS is, it can't be done. You are free to submit suggestions to https://blackberry.icanmakeitbetter.com/.