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BlackBerry® Q10

New Contributor
Posts: 3
Registered: ‎09-05-2013
My Device: Q10
My Carrier: Etisalat - UAE

Q10 not rebooting after 10.2.4181 update. :( :( :(

I am on Etisalat network in UAE. I was prompted that an updated 10.2.4181 is available. I okayed it and it took 2 hours to download. After it asked for restart and I did. Half an hour even, it didnt buzz, so i started to restart again. again same issue for 1 hour, then i took out the battery and started. Its 2 hours now and same situation.

God...someone pls help as first, I am having no backup and second its just 3 months old phone Smiley Sad Smiley Sad Smiley Sad


Posts: 96,064
Likes: 24,621
Solutions: 6,420
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 not rebooting after 10.2.4181 update. :( :( :(

Try this, first.


Connect to your wall outlet charger and with it connected, remove the battery for five minutes, and replace the battery and see it if reboots.

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