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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎01-11-2014
My Device: Q10
My Carrier: H3G

Q10 still locked after ad Update.

Hi, i updated my Blackberry Q10 by OTA.

Then a configuration process stated at 100%.

Now, although i reboot the system i cannot start OS.

It's still on 100% without fluctuations.


I need help! Thanks in advance.

Guru II
Posts: 21,522
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Q10 still locked after ad Update.

How long has it been that way? Is it still that way? If so, you may need to connect to Link and reinstall the OS from scratch.

http://www.blackberry.com/btsc/KB34045

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