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BlackBerry® Q10

New Member
Posts: 1
Registered: ‎05-31-2013
My Device: Q10
My Carrier: Proximus

Q10 sync with Z10

Hi !

I have a Z10 with version and can't transfer data to my new Q10 with version.

The Q10 says its up to date..

can someone help?



Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Q10 sync with Z10

Hello hervemaillien,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding data transfer from your BlackBerry Z10 smartphone to your BlackBerry Q10 smartphone.


Which process are you using to transfer the data and what happens specifically when you try to do so? Where does it fail and are there any error messages?


Thank you.



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