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BlackBerry® Q10

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Posts: 2
Registered: ‎04-05-2014
My Device: Blackberry q10
My Carrier: t-mobile

Restoring Local Contacts in Blackberry q10

I recently updated my Q10 to OS 10.2 and it kept freezing. Prior to updating I did a backup and after updating I did another back up.  Every time I attempted to use an app or go in to my messages it was taking a while before it would open up. my cell phone provider tach support suggested a wipe.  And Since I have not been able to restore my local contacts. I have been provided with 2 new phones and still can not restore my local contacts is there something that can be done to restore these contacts?