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BlackBerry® Q10

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Trusted Contributor
Posts: 112
Registered: ‎06-22-2013
My Device: blackberry z10
My Carrier: Airtel

Restoring a Q10 with 9700 backup file?

in q10 and I'm having a problem loading my 9700 backup file to it. Also when I plug in my q10 the desktop software doesn't recognize it, I could be running an out of date version though. Anyway, any help is welcome. Thanks.

Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restoring a Q10 with 9700 backup file?

To restore the 9700 data to the Q10, you will need to use the BlackBerry Link software.

 

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