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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎07-13-2013
My Device: Q10
My Carrier: CallMe

Screen flickers and turns off

I think there might be a problem with my new Q10... If I press the screen a little hard it flickers, draws white vertical lines and turns the screen off... I'm not totally sure if this is a bug or some inherent feature of the screen, but it is rather anoying as the only way I've found to correct it is by switching the phone off and on again... Has anyone experienced anything similar?
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Screen flickers and turns off

Hi jahau and welcome to the BlackBerry Support Community Forums!

 

Pressing on the screen can put pressure on the components underneath. It is unnecessary to press down on the screen when using the BlackBerry Q10.  You need only tap or swipe on the device to interact with it.

 

Thanks.

 

-CptS

 

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