05-15-2013 07:52 AM
I'd really appreciate some help over something. After I've made a longish phone call (ie 15 mins-plus) the screen goes black and I can't see (and therefore can't press) the end call command on screen. This means the line is left open. This can be really problematic (and potentially commercially dangerous) if I'm in a conference or in a public space outside a meeting. Sometimes the screen later lights up all by itself and I can end the call. Alternatively if I switch the Q10 off and then backon again, it ends the call. But this isn't really good enough. So two questions: (1) is there a physical shortcut to ending a call (eg a combination of letters on the keyboard) (2) is there something else I should be doing when I get a black screen at the end of a call to bring the screen back to life.
Any help gratefully received.
05-16-2013 10:48 AM
Sorry to hear about your issue.
When the screen is black if you hit the stand by key on the top of the device are you able to get the screen to appear?
05-16-2013 11:38 AM
Thanks very much for this, Smooth Rider. I think I've probably been pressing the Power / Lock Screen button too hard (ie I've been turning the machine off) because I've been anxious to kill the open line as soon as possible. I'l try pressing it a bit more gently and see what happens.