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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎08-04-2013
My Device: Q10
My Carrier: AT&T

Sending Email Using AOL

I have been a Blackberry user since the device first came on the market.  I loved it.  I just returned my newf Q10 because it will not allow me to use my AOL email account to send messages.  I can receive messages all day long, but can't respond or send any.  This is a very disappointing experience.  When I returned my new Q10, the manager at the store told me that I was not the first person to do so for this reason.  I was annoyed at both BB and the phone provider for selling me this device knowing this is an issue. 

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending Email Using AOL

AOL mail certainly does work with the Q10... too many people are using AOL mail still on the Q10.

 

Sorry you've returned it, we might could have helped figure out the problem if you still had it hand. If you return to the Q10, pls come back and ask.

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New Member
Posts: 1
Registered: ‎08-28-2013
My Device: Q10
My Carrier: AT&T

Re: Sending Email Using AOL

I am having the exact same problem. No trouble receiving AOL, but cannot send. This needs a solution pronto.
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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending Email Using AOL

Djangology, on your Q10, please look at your Settings (swipe down from the top bezel) > Accounts > at the bottom of this screeen > Tap Set Default and make sure you have default email account set there.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎11-13-2014
My Device: Blackberry Z10
My Carrier: T Mobile USA

Re: Sending Email Using AOL

Hi, I know this is an old message but if you still had an issue with your AOL email account, I was having the same issue on my Blackberry Z10 and the issue was resolved when I entered my email with no upper case letters and also when asked for the nickname I originally changed it to "AOL" but this time just left the default nickname "Aol" and I was able to send emails again. Hope this helps anyone else looking up the question on google.