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BlackBerry® Q10

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New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: Q10
My Carrier: Mobily-Saudi Arabia

Slow BBM Service

Lately, I updated my Q10 to 10.1.0.2309, unfortunately, the BBM service got really

Slow. Now, I don't know for sure if the receiver did get the message or still.

Hope you guys fix the problem.

Thx.

 

 

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New Contributor
Posts: 7
Registered: ‎01-14-2013
My Device: Dev Alpha
My Carrier: wifi

Re: Slow BBM Service

Im sure that this is problem of your internet conection because i update mine and no problems with BBM, try to connect to wifi and see that the problem is not in the phone, probably is data service issue.

 

** if my answer was helpful give me a like Smiley Happy **

New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: Q10
My Carrier: Mobily-Saudi Arabia

Re: Slow BBM Service

Actually, I thought that was the problem. Whether it's Wi-Fi 3G or 2G, The problem still exist.

 

 

Also, I did a speed test for my connection. The result was (50ms Ping, 6mb Dw, 1mb UP).

 

 

any way. thx for your reply Smiley Wink