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Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Smart Dialing missed with 10.1.0.4633

I am seriously telling everybody there is no smart dailing function within the OS 10.1.0. 4633. This mistake cause unknown number even the contact is already in the address book. Some calling number with + and country code but some without , it is depends on calling party's setting, however, q10 does not know it is same.

 

Any help?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Smart Dialing missed with 10.1.0.4633

Hey andy-bb,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you currently setup on a BlackBerry Enterprise Server?  Also was it present on a previous version of BlackBerry 10 software?

 

Also just to clarify, when you open the phone application and swipe from the top and choose settings, Smart Dialing is not displayed at all?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

I do not use BES service, when I swipe down the phone setting, there is no smart dialing option

Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

Vicious Ferret:

 

I check any possible where to find out the smart dialing options, even I call my service provider China Mobile for help but no way to enable the smart dialing function display. I also update the software, re-install the OS, but the problem still there.

 

Just very confued that why somebody has and some does not.

 

Thanks for your help.

Posts: 94,471
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Re: Smart Dialing missed with 10.1.0.4633


andy-bb wrote:

 

I check any possible where to find out the smart dialing options, even I call my service provider China Mobile for help but no way to enable the smart dialing function display. I also update the software, re-install the OS, but the problem still there.


Andy-bb, from the Phone app, when you swipe down from the top and tap the Settings icon, please list here what you see on the screen, what is in the list?

 

Or better yet, please take a screen shot of that screen and post it here in the forums? you will need 10 posts here to post the image from your computer, or upload the image Flickr or a file sharing site and place the link in your post.

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Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

Thanks for reply. Once again, the phone setting list start with call audio, ends with tty, total 13 item there, just no smart dialing. I am not new bber, my experience includes 8810 8820 9000 9700 9900. Is this enough to demo than a picture?
Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

1.JPG

Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

2.JPG

Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

3.JPG

Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: Smart Dialing missed with 10.1.0.4633

4.JPG