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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎04-21-2014
My Device: Blackberry Q10
My Carrier: Nashua - MTN

Stolen Blackberry Q10

Please  - I'm desprite to track my blackberry Q10 - as this can lead to where my whole handbag can be - where the phone was in!  Please can Blackberry help on tracking the phone?

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Stolen Blackberry Q10

[ Edited ]

Good day

 

That is sad here is some info on what you should do ----> Lost orStolen BlackBerry -- What to do?

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Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen Blackberry Q10

Hopefully you had Protect activated and working...

read more here:  Lost or Stolen BlackBerry -- What to do?



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Super Contributor
Posts: 255
Registered: ‎07-01-2013
My Device: Q10
My Carrier: Telus

Re: Stolen Blackberry Q10

Start by giving your carrier your IMEI number.

Posts: 94,686
Likes: 24,431
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen Blackberry Q10


vfk wrote:

Start by giving your carrier your IMEI number.


Of course, unless you have the box in which it came, since the device is gone, you may not have the IMEI number.

 

If you do, then continue to follow the directions IN the link above.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎04-21-2014
My Device: Blackberry Q10
My Carrier: Nashua - MTN

Re: Stolen Blackberry Q10

I gave the IMEI nr to my service provider for celphone to be blocked.

 

Can it still be traced by this number?

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen Blackberry Q10

No.

Please read the link two of us have provided you... those are your options.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code