06-16-2013 12:50 AM
I cant seem to get my contacts and calendar to sync between BBq10 and Outlook. I am using Link 188.8.131.52 and the BBQ10 software is 10.1.0.273. I'm using outlook 2007 and do not have exchange - just want to sync directly between outlook and BB like i used to with my Bold. I get the message ' sync was unsuccesful' with the yellow warning triangle. While the process is continuing i get the messages ' getting status information' and 'matching records' - and it seems to take ages ( before with the Bold it was very fast and very clear as to what was happening). Would appreciate some help with this. I cant believe that BB would release a new product without this basic feature that was standard in previous versions and for me is absolutely essential.
06-16-2013 02:37 AM
thanks - but I'm a bit reluctant to rush out and upgrade my version of outlook unless i can be sure that this is the problem. Since BB have only just released this feature in the latest version of the Link software it may be too early to leap to any conclusions about why it doesnt work properly, at least in my case
06-16-2013 12:16 PM - edited 06-16-2013 12:18 PM
Hi - I just updated to 184.108.40.206 on my PC and got same message but I finally got it to work. I did contacts first by itself and that worked. Then I did calendar. That only worked if I specified 30 days history plus future., not if I tried entire calendar. But it finally worked!!
Let me know if this works for you. I cannot believe this as I have had no calendar for 2 -3 weeks.
Forgot to say I have Office 365 and BBZ10.
06-16-2013 09:35 PM
I tried to sync separately for contacts and calendar and it worked for contacts - so thanks for that suggestion
But it didnt work for calendar and I got this message
CPreferences Manager: Configurationvalue for/Preferences/Account_1_65538/DevicePin not set in Transconfig.xml for translater RimBB
Would appreciate any help in understanding what that may mean
06-16-2013 09:40 PM
When you do the config for calendar do not select entire calendar - just sync 30 days or whatever the other option was. And run it by itself - de-select contact sync when you are trying to do calendar. Sorry - I am no techie but it worked for me. Good luck.