01-01-2014 06:45 PM
I am having issues receiving and sending and deleting text messages. I have wiped my phone twice. I have to take out my battery and put it back in and then those messages come through or send and am able to delete. Please help. Would it be my service provider (Tmobile) or issues with my SIM card or what? Thanks in Advance. I have looked for a way to reset to factory settings but havent found it yet other than wiping.
01-01-2014 07:46 PM
Welcome to http://supportforums.blackberry.com/
What version of OS you have installed
Remove your SIM and place it again.
If the problem evidences the persistence applies a hard reset
Pressing the power button and volume buttons + and - for 30 seconds.
01-01-2014 07:58 PM
To find the version of OS you can go to settings
Then where it says About
You'll see the option that says Version of OS.
01-01-2014 10:09 PM
01-02-2014 01:07 PM
01-02-2014 03:16 PM