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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎07-21-2013
My Device: BB Q10
My Carrier: STC - Saudi Arabia

Text Message Notification Problem

I'm receiving a false text message notification with each other notification received (Whatsapp, email, bbm ...etc). For example when I receive an email whatsapp message or bbm message, the text message notification is also triggered but no new text message is received.

 

PS: My OS version is 10.1.0.2309

New Contributor
Posts: 2
Registered: ‎07-21-2013
My Device: Q10

Re: Text Message Notification Problem

Hi Fareed,

 

I almost have the same problem as you, except my email notifications are ok.  The rest of my messaging softwares and sms are the ones I'm having problems with.  

 

In my case, I don't receive any notifications.  I have to enter the programs, click my contacts, then that's the time I find out I have unread messages.  Reseting the phone fixes it short-term.  But after a while the phone goes back to it's old ways.

 

Not sure if this is a software problem, network problem, or phone problem.

 

Hope someone can help us out.

 

In the meantime, I will go to my carrier and seek help.

 

Regards,

Jed

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Posts: 94,523
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text Message Notification Problem

jedwarricktan,

 

On your Q10, what is the OS Version at the Settings > About?

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