08-22-2013 07:26 AM
08-26-2013 03:35 PM
Have you confirmed if the time zone in your BlackBerry Q10 Smartphone, Microsoft Outlook and computer are in sync?
Also, the appointments that have the wrong time zone, were they appointments that you received as an in invite?
To verify the time zone on the BlackBerry Q10 Smartphone, to go Settings>Date and Time
To confirm the date and time on the computer, click on the start Button>Control panel and double-click on Date and Time icon
What version of Microsoft Outlook are currently running?
08-26-2013 03:54 PM
Thank you for your reply. My BB is set as Time Zone "Eastern Time (-5)" and my Windows is set as "(UTC-05:00) Eastern Time (US & Canada)" and my Outlook is same as Windws (Tools>Options>Calendar>Time Zone).
The events were created either from my Outlook desktop or from my BB, not from other parties as a meeting request (outside of time zone or within). To confirm, this is usually only when editing an existing appointment, i dont think i have had the problem when creating an initial appointment.
I am using Microsoft Office Outlook 2007 (12.0.6680.5000) SP3 MSO (12.0.6662.5000).
any help is great approecaited.
09-09-2013 05:07 PM
I thought I might be the only one with this type of problem, I'm in Central -6 and calendar items come up with Tijuana as the zone, the the time for the item is correct and all connected computers are also on Central zone. Obviously a glitch somewhere, I think it's only calendar items that are created on the Q10 but I'm tracking that.
09-10-2013 07:41 AM
Is the timezone of the meeting (as seen e.g. in MS Outlook) really changed to a different one, or is it "just" that the time of the meeting is wrongly shifted by those two hours in your calendar? Does it happen both for individual events and recurring appointments?
09-10-2013 10:15 AM
It appears to be the meetings that are being entered on the Q but I will have to do some checking to see if they are being displayed correctly or not in Outlook. So far I've just been correcting them on the Q so next one I run across that is wrong I will check and let you know. I'd be they are wrong in Outlook. When I change the time zone for the meeting on the Q it then moves the meeting by 2 hours as it should.
09-11-2013 12:50 PM
OK,did some checking, the problem is in the displaying of the events on the Q. They appear correctly everywhere else they are correct. I have been carefull to enter a new appointment and then after it's saved and I go back and look at it the time zone is wrong. I'm now seeing events with different wrong time zones. Of course when I correct the time zone it changes the time for the event and then I have to go change that. The time does not ever change in Outlook, it stays correct. This does not happen with every calendar entry. Obviously there is a bug that needs attention.
09-12-2013 04:15 AM
I wonder whether it might be related to the issue described on http://supportforums.blackberry.com/t5/BlackBerry-
09-15-2013 08:35 PM
I have been observing the problem more closely. Again, most appointment updates occur without an issue. However, some appointments, when opened for editing - are changed to Mountain Time (from Eastern).
- does not appear to have anything to do with recurring appointments; the examples i have found are not recurring, but i think it can also happen to a recurring "occurance" that is edited
- seems to be appointments created on the desktop, yet edited on the Q10
- If the appointment is an "All Day" appointment and i move it from say Tuesday to Thursday by editing on the Q10, and i dont notice it altered the time zone (realize, you have to scroll down to see the time zone - which is even more anoying), the desktop will show the event as Thursday 2am to Friday 2am
- i have not been able to observe how the desktop responds when a time specific appointment is altered by the Q10, but will update this post when i do. the reason i have not seen this is because i am usually not at my desktop when i am editing appointments on my Q10, otherwise i would just edit the appointment on the desktop.
this is still a very irritating problem, so i hope someone can figure this out.
09-16-2013 09:18 AM
ok - was able to confirm the following as well:
This morning, I moved a Monday 8:00am (Eastern) appointment to Tuesday 8:00am, using the Q10. The Q10 switched it from Eastern (as it was) to Mountain and even though I have it as 8:00am Start time, it comes up as 10:00am in the calendar. This is when i typically realize the Q10 did this and i then go back in and revise. I left it, and now checking my desktop see the appointment is showing as 10:00am (Eastern) in Outlook.
I hope you can now see why this is such a PITA.