07-06-2013 08:33 PM
I'm having endless problems connecting my Q10 to the internet via Virgin Mobile; thus far I've talked to Virgin support eight times, but I still get an error message, "No internet connection".
I have the Silver plan, with 100 MB of data, specifically for Blackberry.
Phone & texting are okay.
Are others experiencing this same problem??
Thanks for any help.
07-06-2013 10:15 PM
Hi have a feeling the folowing is the problem:
Just to let you know, 100 mb data for the Q10 or Z10 is very low. If the service provider has a cap on data usage after the plan is used up the service stops. We typically use 1GB data plans at minium with this type of smart phone. We found the average data usage is between 400 mb to about 700 mb per month if the phone is used primarily for email and very little web browsing.
07-07-2013 12:25 PM
07-07-2013 09:19 PM
07-07-2013 09:27 PM
07-07-2013 09:30 PM