04-28-2014 09:45 PM
I need help from a mentor or a Blackberry VIP by a a PM or just on this.
Who covers warranty for Blackberry Smartphones from a a phone Co?
Is there any statement from or on Blackberry website that says a user can not contact Blackberry about any Warranty questions or help and Blackberry wont deal with warranty.
Who is it up too to say a phone have physical damage the cell phone Co or Blackberry that sends rules to a phone Co?
Opinion- If my Blackberry wont charge and the port is in shape and everyday use of charging. Would you say defect or or damage by the user?
If you can help me thanks and if not thats okay no big deal.
04-30-2014 01:41 PM