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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎09-24-2013
My Device: Blackberry Q10
My Carrier: Digicel Barbados

Whats App not working on the Q10

I recently purchased a BB10 and downloaded Whats App from BB World.  I have gone through the settings over and over again to set the sound and the vibrate and nothing happens.  There is no asterix indicating I have a message in my main screen neither does it make a sound or vibrate.

 

I am at my wits end with this because this is how my director communicates with me and I have to be constantly going and check to see if there are messages.

 

Thanks in advance

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Regular Contributor
Posts: 54
Registered: ‎08-05-2013
My Device: Q20 Classic, Q10, PlayBook*1
My Carrier: EE UK for Q10/20

Re: Whats App not working on the Q10

on set-up (in the UK) I had to wait until WhattsApp gave me an activation code by sms, is it the same with you?

New Contributor
Posts: 2
Registered: ‎09-24-2013
My Device: Blackberry Q10
My Carrier: Digicel Barbados

Re: Whats App not working on the Q10

I did all that thanks