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BlackBerry® Q10


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New Contributor
Posts: 11
Registered: ‎06-09-2011
My Device: 9780
My Carrier: Vodafone

Yahoo Email - "Protocol layer unable to send a message"

I have just received a new Q10 but when I try to send an email on my Yahoo! account it will not send and I get the error  Protocol layer unable to send a message. Anyone have any ideas on what to do? 

 

I have tried turning SSL on an doff and using different socket numbers.

New Contributor
Posts: 11
Registered: ‎06-09-2011
My Device: 9780
My Carrier: Vodafone

Re: Yahoo Email - "Protocol layer unable to send a message"

I think I have fixed this. I used this tool https://consumersupport.webapps.blackberry.com/eavt/app.php?page=form but it actaully said the server and port I used was invlaid but it seems to have worked Smiley Happy