05-15-2013 10:10 AM
I have just received a new Q10 but when I try to send an email on my Yahoo! account it will not send and I get the error Protocol layer unable to send a message. Anyone have any ideas on what to do?
I have tried turning SSL on an doff and using different socket numbers.
05-15-2013 10:52 AM
I think I have fixed this. I used this tool https://consumersupport.webapps.blackberry.com/eav