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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎08-21-2013
My Device: blackberry q10
My Carrier: mtc touch lebanon

after update

i have a blackberry Q10 that wont start after update...it loads till 100% and the it stops....plz help this is for buisness use i cant be without it

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: after update

If you search these forums, it seems many peple are experiencing the same problem.

 

Some people advise waiting, some doing a hard reset, some pulling the battery.

 

I would try these in the order I've given and see what works for you.


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Developer of stokLocker, Sympatico and Super Sentences.
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Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: after update

If it's still stuck after trying all those then try an autoload instead, a good write up on how to do it is here.

 

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.