09-29-2013 02:14 PM
10-01-2013 10:00 PM
Thanks for the question.
What version of BlackBerry 10 software are you using? Go to Settings>About to find this information.
Also when you're unable to send SMS messages, do you receive a specific error like "General Problems"?
I look forward to your reply.
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11-11-2013 10:46 PM
I'm experiencing the same thing. I'm on AT&T running OS version 10.1.0.2030. I called AT&T support and they 'reset' my phone from their end. I'm still not receiving random text messages from people. This is the most basic of functions for a smart phone. Blackberry, please tell me that this can be fixed. This needs to be fixed ASAP or in version 10.2. Any help?
01-06-2014 09:14 PM
I am having the same problem. I am running 10.1.0.2030
Have spoken with ATT 4 times. They even replaced the phone since I was having the issue of it restarting when I set it down.
The only way I can get text messages is if I pull the battery and then it only works for a few minutes.
Anyone have a fix for this yet? I have tried pretty much everything!
01-22-2014 01:15 AM