08-19-2013 12:25 AM
Something weird happened today ! BBM closed and whenever I open BBM , I cant access to it . it is written BBM SETUP
1- Opening BBM
2-Associating BBM with your Blackberry Account
3-you are singed in with the following Blackbeery Id : (my email)
then 3 options
a) Restore Device Switch
b) Restore Using Email
I chose restore by email then i select my email
then it is written : RESTORING YOUR BBM INFO.
EMAIL NOT VALID !!!
there is no BBM account associated with this email address.select another email and try again
knowing that I use this email directly since I bought this mobile phone .. and my email is correct and im sure
please help me .. Im afraid to wipe it and lose all of my contacts ,, and i cant access bbm to back up
thanks a lot