10-14-2013 10:38 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you using a PC or a Mac? When was the last time it was showing as connected? When you connect the BlackBerry 10 via USB does it show that it is charging? Have you tried a different USB port?
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
10-15-2013 12:17 AM
03-20-2014 07:07 AM
FINALLY, yesterday (2014-03-19) they released the solution, and it worked perfectly for me.
You have to install the new Microsoft .NET framework and voilà !
(not working with Win XP)
Enjoy it !