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BlackBerry® Q10

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Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

Ok thanks for helping.
Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

Any word? Today I noticed more contacts were being deleted?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contact automatically being deleted

Open your contacts app.
Swipe down from the top to Settings.
Do you show any if those email contact sources turned off?
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Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

They are all on
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contact automatically being deleted

The best I can advise is to delete that account or those accounts from your device, reboot, and add them back.
I would do one account at a time.
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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

Ok. I'll try it. Keep u posted
Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

Done! What's next step? Also, do you think it could be an app that's deleting my contact? I reviewed a few permissions of my apps and some stated under contacts- "allow this app to access your contact, including creating, viewing and deleting them?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contact automatically being deleted


bronze2013 wrote:
 I reviewed a few permissions of my apps and some stated under contacts- "allow this app to access your contact, including creating, viewing and deleting them?

Which app(s)?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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Contributor
Posts: 21
Registered: ‎09-18-2013
My Device: Q10
My Carrier: sprint

Re: contact automatically being deleted

Word with friends, what's app, discover banking apps, soundcloud, skype, facebook, with the exception of facebook, the others don't give me an option to change the permission.
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contact automatically being deleted

I really don't understand what's happening here. If it were on email contact sync account, we could pin it down, but this is across several accounts.

 

And it is in your "Local" accounts as well.

 

I will ask a friend to reivew this.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code