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BlackBerry® Q10

New Contributor
Posts: 3
Registered: ‎01-08-2013
My Device: 9360
My Carrier: STC

error msg unix User\root



I face this problem I cant delete any of me photo and music and when I plug the Q10 to the laptop I see file like this photo



and most of those file have crazy size like 2 GB - 1.8 GB


when I try to delete it from there it starts to delete and then a popup tells me I require permission from the Unix User to make changes or delete this file.




please anyone know tell me I have realy importan file and photo on my phone