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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎06-26-2013
My Device: Q10
My Carrier: Verizon

font size of incoming emails

I have increased the font size to 12 on my Q10 but the text in the body of the emails is still too hard to read. It appears that by increasing the font size does not change the email font size. Help

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: font size of incoming emails

Correct, increasing the font size on your device has no effect on the incoming mail (or browser) on HTML emails. That is set by the HTML coding of the incoming mail.

 

And, if you zoom the screen, you then have to scroll horizontally back and forth to read.. makes me dizzy!

When the screen is zoomed, the text of the email should re-wrap and re-flow, but it doesn't.

 

This was reported as bug/feature request months ago, I am with you... hoping BlackBerry is listening!

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New Contributor
Posts: 5
Registered: ‎12-05-2013
My Device: Q10
My Carrier: Spring

Re: font size of incoming emails

Has there been a fix t for the problem of the font size?  I increased it so I can read my email, but emails stlil come in with a really small font.  It wasnt a problem on the Bold.  Also, ,when you increase the screen to be able to read it, you have to scroll back and forth to read the email.  The bold realigned the text so it fit the screen

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: font size of incoming emails

The resizing and reflow of the text block has been fixed in 10.2 OS.

 

What OS or Software Release are you, at Settings > About?

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New Contributor
Posts: 5
Registered: ‎12-05-2013
My Device: Q10
My Carrier: Spring

Re: font size of incoming emails

I have 10.1.  I have checked for updates several times in the last 4 days and it keeps saying I have the latest software.

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New Member
Posts: 2
Registered: ‎12-09-2013
My Device: Q10
My Carrier: 2128861671

Re: font size of incoming emails

Me too.  Do other people have the 10.2?

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: font size of incoming emails


dughil wrote:

I have 10.1.  I have checked for updates several times in the last 4 days and it keeps saying I have the latest software.


That means your provider has not yet pushed the upgrade. Hopefully they will soon, or you can manually upgrade, if you need those directions, please let us know.

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New Contributor
Posts: 5
Registered: ‎12-05-2013
My Device: Q10
My Carrier: Spring

Re: font size of incoming emails

Yes please tell me how to do it manually!  Thank you

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: font size of incoming emails


dughil wrote:

Yes please tell me how to do it manually!  Thank you


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