06-26-2013 07:05 AM
Hello, I forgot the password and also the right answer to the question for the password recovery. what I can do now?
moreover the alarm doesn not work when the device is switched off, isn't it?
06-26-2013 09:28 AM
You can create and reset your BlackBerryID Password from this link:
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code