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BlackBerry® Q10

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New Contributor
Posts: 8
Registered: ‎06-19-2013
My Device: Blackberry Q10
My Carrier: Verizon

having trouble

I cannot send SMS text messages when I change my country code to +374....Please help

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: having trouble

How do you change your country code exactly?

New Contributor
Posts: 8
Registered: ‎06-19-2013
My Device: Blackberry Q10
My Carrier: Verizon

Re: having trouble

I go to Phone Settings then I tap Smart dialing and then I change the coutry code.

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: having trouble

This is the country code for Armenia, are you living there? Just checking because you list Verizon as your carrier which is in the US.
New Contributor
Posts: 8
Registered: ‎06-19-2013
My Device: Blackberry Q10
My Carrier: Verizon

Re: having trouble

Yes now I live in Armenia but I bought this phone from US and the operator was verizon.

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: having trouble

When you try to send an SMS message, do you include the contry code (i.e. +374 1234567) or are you just using 1234567?

Are you getting any error messages?
New Contributor
Posts: 8
Registered: ‎06-19-2013
My Device: Blackberry Q10
My Carrier: Verizon

Re: having trouble

I tried both with +374 and withou it. When I want to send a messages an error message occurs, it says that network is out of order.

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: having trouble

Go to your message list and tap the 3 dots in the lower right corner.

Choose "Settings"

Choose "Text Messages"

Tap the Advanced icon in the lower middle of the screen.

Look at the "Service Centre Address". Is this filled in correctly? Your arminian carrier should be able to give you the correct settings.
New Contributor
Posts: 8
Registered: ‎06-19-2013
My Device: Blackberry Q10
My Carrier: Verizon

Re: having trouble

Yes I connected to my operator the service center address is correct.

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: having trouble

Did this work before you set the country code to Armenia? Does it work if you set it back to USA (+1)?