I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-05-2013 05:53 PM
this sounds like a physical issue and not a software one
I would bring it back to place of purchase and get a replacement
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
11-06-2013 12:04 PM
11-07-2013 10:00 PM
i have been also getting "double" entry letters for the last short while. A friend with a Q10 advised that his was doing so, and then one day started giving him "w" for "e" - it has been sent in for keyboard repairs under warranty.
I called my sales guy today and he is going to get me a loaner and get mine also sent in for warranty repairs - heres to hoping that the keyboard is able to be fixed permanently...