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BlackBerry® Q10

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New Contributor
Posts: 4
Registered: ‎08-27-2013
My Device: bb9900
My Carrier: mobiy

profile hange in bbm

hi blackberry

i am work in axiomtelecom saudi arabia and i face same problem with more custmers

 

the profile is hange in bbm and if i tray to open the id in other blackberry 10 it will hange

 

please need help

New Contributor
Posts: 4
Registered: ‎08-27-2013
My Device: bb9900
My Carrier: mobiy

Re: profile hange in bbm

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: profile hange in bbm

Good day


Welcome to BB forums

 

Someone will assist you soon, but in the mean while you might want to remove your # off your profile because this is public forum here is what you need to do to remove your # go to "My Settings" then go to "Personal Information" Then scroll down till you see "My Carrier" remove your # add your service provider name.

 

Good Luck Smiley Very Happy

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Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 4
Registered: ‎08-27-2013
My Device: bb9900
My Carrier: mobiy

Re: profile hange in bbm

done but steel need someone from blackbeery to help me

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: profile hange in bbm

Also this forums isn't ran by BlackBerry employees its just people who volunteer the time to help others like yourself!

I wish I could help you but I don't really understand your question if you can explain in better detail maybe myself or someone else on here can help you!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
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New Contributor
Posts: 4
Registered: ‎08-27-2013
My Device: bb9900
My Carrier: mobiy

Re: profile hange in bbm

ok only see this vedio 

http://youtu.be/MvAGcX4Co0E

 

and you will understand what is the probem 

 

this problem com with more custmers in saudi arabia